RETURNS AND REFUNDS
Brennan Michael Parfums is happy to return any unused and unopened merchandise up to 15 days after it is received. Please email shop@brennanmichael.com to request a return authorization for any online order and include Return Authorization in the subject line along with the Order Number. Returns require proof of purchase (your order number, order confirmation email, store receipt) to be accepted.
Brennan Michael Parfums is unable to cover return shipping costs by providing customers with a shipping label. Please include your return tracking information in the thread once your order has been dropped off so our team and verify your return and monitor its progress. Please note, Brennan Michael Parfums is not responsible for lost returns. Proof of return is valid only when tracking says delivered to Brennan Michael Parfums. Refund amounts cover the cost of the item returned and do not include shipping fees.
Once the return is processed your refund will be processed within approximately 5-10 business days.
If there is a problem with your order we would be happy to resolve within 15 days of receiving the item. Please email shop@brennanmichael.com with details regarding your order. If an item arrives damaged or defective, photographs of the items in question are required when requesting a replacement or refund, so please be sure to include them in your email.
Sale items are final sale and are not able to be returned. Items with no proof of purchase are non-refundable.
Brennan Michael Parfums
Attention: Returns Order #
2466 Dundas Street West
Unit # 207
Toronto, ON
M6P 1W9
Canada